Roxy Palace is an online casino owned by 32Red that launched back in 2002 with a goal to provide players with a world-class online casino. Since it’s founding, Roxy Palace has become an increasingly popular brand due to its great collection of casino games well as for its numerous promotions and bonuses, excellent customer support and much more.
Although Roxy Palace is an extremely popular online casino, it hasn’t yet won any major awards. However, it regularly receives praise from critics and fans.
Roxy Palace currently possesses a valid license from the UK Gambling Commission and Gibraltar and it is one of the few online casinos to be regulated by eCOGRA. In addition, the site is available in two other languages including Dutch and Canadian English.
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What is it like being a customer at Roxy Palace?
Roxy Palace is a great online casino that offers a wonderful selection of casino games. It accepts most major payment options including VISA and MasterCard debit and credit cards, bank transfer, Skrill, Neteller, PayPal and Paysafecard. Roxy Palace promises to processes all withdrawals within seven business days though some payment methods such as e-Wallets may prove faster.
The customer support team is available 24/7 and customers can either email the support team or launch the Roxy Palace live chat service. In addition to that, Roxy Palace has a long list of different phone numbers registered players can use to chat with an agent. If you’re worried about developing an addiction to online gambling, you can find help and support at Roxy Palace’s Responsible Gambling Page which provides you with website links and phone numbers you can call for advice.
Lastly, Roxy Palace is known for its numerous promotions. While it no longer offers its famous £10 no deposit bonus, Roxy does run other promotions including the 100% match of up to £100 plus 50 spins on Highlander as well as its special loyalty program where can you earn special prizes for playing regularly at the site. The site also frequently runs timed promotions which are only available for a select period but generally include big prizes such as cash, holidays and tech gadgets.